Site Soup

SiteSoup for Trades, professionals, clubs and any business that wins work through enquiries

A professional website that brings in enquiries, without the hassle.

We build a site that shows what you do and makes it easy to get in touch. Every enquiry lands in one inbox on your phone, so nothing slips through.

Apply for a website

What you get

Built for you

A professional site designed around your business, written and set up with you.

One enquiry inbox

Every contact form message in one place, with a status so you know which ones you’ve dealt with.

Never miss a lead

Alerts on your phone for new enquiries, and a summary email the next morning.

Easy to keep fresh

Change wording and photos yourself, or just ask us.

Enquiries

  • Contact forms with spam protection on every page that needs one
  • Your own custom forms, such as quote requests, with file uploads if you need them
  • An enquiry inbox with search and a status for each message

Your website

  • Edit wording and photos in a visual editor, with AI help for quick changes
  • A photo library for your site
  • Your logo, colours and contact details in one place

Included with every SiteSoup site

On top of the features above, every business gets:

A website built for you

We design and build your site around your business, set it up with you and show you how everything works.

Your own web address

Use your own domain with secure HTTPS set up for you, or a free sitesoup.co.uk address.

Ready for Google

Page titles, descriptions, a sitemap and your business details are set up so search engines understand your site.

The SiteSoup app

Add it to your phone’s home screen. It opens on your business with the screens you use every day.

Getting set up

We do most of this with you at handover. Here’s the full list, so you know where everything lives.

  1. 1 Check your details

    Make sure your business name, phone number, email and logo are right.

    Where: Advanced → Website Settings

  2. 2 Turn on enquiry alerts

    Switch on alerts on your phone so you hear about new enquiries straight away, and send yourself a test.

    Where: App → More → Enquiry alerts

  3. 3 Send yourself a test enquiry

    Fill in the contact form on your own website, then find it in your Enquiries inbox.

    Where: App → Enquiries

  4. 4 Add your team

    Give anyone who answers enquiries their own login.

    Where: Advanced → Team management → Users

How it works

Answers to the questions people ask most, grouped by screen. Tap a topic to see them.

Enquiries 4 questions
Where do messages from my website go?
Into Enquiries in the app. Each one shows who it’s from and what they said, with buttons to call or email them back.
How do I keep track of which ones I’ve answered?
Give each enquiry a status as you deal with it. Search finds an old message by name, email or wording.
What’s a lead?
An enquiry you want to follow up properly. Convert it to a lead and move it along as the job progresses. The original message is kept.
Will I get an email too?
Yes, one summary email the next morning when new enquiries have come in. On quiet days nothing is sent.
Alerts on your phone 3 questions
How do I get alerts for new enquiries?
In the app, open More → Alerts on this device, switch them on and send yourself a test. Do this on every phone or tablet that should ping.
Why didn’t my phone ping?
Alerts are set per device and last up to 30 days between visits, so open the alerts screen again to renew them. Check that notifications are allowed for your browser or the installed app, and that the phone isn’t on Do Not Disturb.
Do alerts show customer details on my lock screen?
No. The alert says something new has arrived; tapping it opens the app, where you sign in as normal.
Your website 5 questions
How do I change wording or photos on my site?
Advanced → Website Settings. Pick the page, then edit it in the visual editor or describe the change and let AI suggest it. You see the result before saving, and earlier versions can be restored.
How do I change my logo, colours or contact details?
Also in Advanced → Website Settings. Your menu, shop or booking pages pick up the same branding automatically.
Can I add a new page or change the navigation?
Just ask us. New pages and navigation changes are done for you, so a finished site can’t be broken by accident.
How do I connect my own domain?
Advanced → Website Settings shows your domain and the DNS records to add. We’re happy to do it with you, and HTTPS is set up automatically once it’s connected.
Where are messages from my contact forms?
Every enquiry is saved in your dashboard, and you get one summary email the next morning when new ones arrive.
Your team and logins 3 questions
How do I give someone a login?
Advanced → Team management → Users → Add Staff. They get an email with a link to set their own password, then can use the app on their own phone.
What can each person do?
Choose a role when you add them. Managers look after orders, the team and settings. Staff look after service and orders. Billing stays with the business owner.
Can I run more than one business?
Yes. If you have more than one SiteSoup business, switch between them from More in the app.

Want this for your business?

We build it, set it up with you and stay on hand afterwards. Applying takes a few minutes and commits you to nothing.

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